Frequently asked questions

You can view the attendee list from your dashboard. From this point, you will be able to contact attendees and arrange meetings in person.

Yes, you can go to an exhibitor's company profile and send a message directly to the company, or select a team member to send a message to.

You can send an unlimited number of meeting requests, but we encourage you to monitor how many you send, and to keep track of how many responses you receive.

Yes, to reset your password, click on the sign-in button and click on "Forget Password"

Please contact our customer services team, and they will be happy to help. E-mail: support@expoplatform.com 

During the event you can download the event app and login using the same credentials that you use to log into the web platform. Once logged in you can navigate to Badge Scanning. When the camera is pointed at the badge it will automatically scan and after this you can add your notes on the next screen.

 Go to your Company Profile in the top right hand corner, and once you click on Edit Profile, you can add your company logo, company desciption, company contact details and add products.

In your Event Dashboard you can see all your leads and interactions with your profile
Please note that when downloading your leads, the phone numbers on Excel might add a dot after the first number. This is normal Excel behaviour. If this happens simply format the column from "general" to "number" and it will show the phone number.