Welcome to the Visitor FAQ

Find all information on how to best utilize the event platform

Let’s get you set up.

We’re super excited to be launching this online event platform, along with our mobile app this year for our Design and Hospitality portfolio of events, INDEX, Hotel Show, Workspace and Leisure Show.
We understand that navigating a new platform can be daunting. That's why we've put together an easy-to-follow step-by-step on how to use this platform. By reading on, you'll discover how to connect with key suppliers and global manufacturers before the show opens, network like never before and arrange key business meetings with your next supplier at the show and bookmark sessions at our range of conferences.


1) Set-up your profile

Let everyone know who you are by setting up your profile correctly.
Set-up your profile!

Set-up your profile

2) Find Exhibitors

Once you’ve set up your profile, check out our exhibitor list to see who you want to meet.

Exhibitor List

3) Messaging and meetings

After researching this year’s exhibitors, drop them a message via the exhibitor list.



4) Sessions and Speakers

Take a look at our conferences and bookmark the sessions you wish to attend.

Conference Page

Frequently asked questions


Once you login to your profile, you’ll be able to add information to your profile. Your name, company and job title will be included automatically in your registration. You can also upload a personal profile picture. We highly recommend choosing the product categories you’re interested, in to allow for effective networking.

Yes, to reset your password, click on sign-in button and then click on "Forget Password" option.

In the conference section of the platform, you can view all the sessions, and simply click ‘+ to my schedule’. 

  • Please check our conference drop down for a full list of conference timings

Yes, please go to the All Exhibitors or All Products tab. There you will be able to filter out the categories you are most interested in. 

Please contact our customer services team, and they will be happy to help.

You can find your digital badge directly within the mobile application.

Go to My Profile tab and then My Meetings, and within this tab you will be able to see the status of all your meetings. 

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